Fine to store
- Furniture, beds and mattresses
- TVs, computers and electronics
- White goods — drained and dried
- Boxes, files and business documents
- Suitcases, clothing and books
- Cars, bikes and boats
Before your pickup dayWhat you cannot put
What you cannot put
into storage
Almost everything in a home or office is fine. A small number of things are not — because they catch fire, leak, attract pests, or cannot be insured.
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10+Years Global ExperienceSince 2015
100,000+Happy CustomersHomes & businesses
Door-to-DoorPickup & DeliveryWithin Dubai
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Climate ControlledIndoor UnitsStandard on every booking
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The short answer
The things people ask about most.
Anything marked “Ask us” depends on the item — a quick call settles it.
Ask us first
- Completely empty gas cylinder
- Antiques and fine art
- Musical instruments
Not accepted
- Sealed packaged food
- Cooking oil or ghee tins
- Paint tins, even part-used
- Perfume and cosmetics in bulk
- Cash, gold and jewellery
The full list
Six groups, and why each one.
Grouped by the reason, because the reason is usually the answer to “what about…?”
Flammable, explosive & pressurised
One ignition source puts every customer's goods at risk.
- Petrol, diesel and engine oil
- Paint, thinners, solvents, varnish
- Gas cylinders — BBQ, camping, LPG
- Aerosols and spray cans
- Lighter fluid, matches, fireworks
- Tools with fuel in the tank
Corrosive, toxic & hazardous
These can injure our team and destroy goods stored nearby.
- Acids, bleach, pool chemicals
- Pesticides, insecticides, weedkiller
- Asbestos or asbestos-containing material
- Radioactive material
- Biological, medical or toxic waste
- Compressed or liquefied gases
Food, plants & living things
Food draws pests, and pests do not stay inside one unit.
- All food — sealed, packaged or fresh
- Rice, flour, grains, spices, pet food
- Cooking oil and ghee tins
- Plants, seeds and soil
- Animals or any living thing
- Anything perishable
Liquids & strong smells
A leak travels, and odour transfers into fabric and wood.
- Any container of liquid
- Bulk cosmetics, perfume, toiletries
- Cleaning liquids and detergents
- Alcohol and liquor
- Strongly scented goods
- White goods not drained and dried
Money, valuables & irreplaceables
Our insurance does not cover these, so a loss could not be put right.
- Cash, currency and bullion
- Gold, silver, platinum, silverware
- Jewellery, watches, gems, pearls
- Share certificates, bonds, deeds
- Stamp and coin collections
- Passports and identity documents
Illegal or restricted
We cannot knowingly store these under any circumstances.
- Narcotics and controlled substances
- Firearms, ammunition and weapons
- Counterfeit or smuggled goods
- Anything obtained unlawfully
- Items you cannot legally possess
- Anything restricted under UAE law
If they turn upTelling us costs nothing.
Telling us costs nothing.
Finding out later does.
Insurance is void
Cover lapses on the affected goods, so a claim cannot be paid.
Penalty charges apply
Charged on the account, alongside any cost of safe removal.
Liability for damage
If a leak, smell or pest reaches other customers' goods, that is on the account too.
Good to know
Common questions.
Can I store food in my storage unit in Dubai?
No. No food of any kind — including sealed and packaged food, rice, flour, spices, cooking oil, ghee tins and pet food. Food attracts insects and rodents, and in Dubai's heat sealed items still spoil and leak. A single bag of rice can affect every customer's goods in the warehouse.
Can I store gas cylinders?
Not as a rule. Pressurised cylinders, including BBQ and camping gas, cannot go into storage. If your cylinder is completely empty, speak to our team before pickup day and we will tell you whether we can take it.
Can I store jewellery, gold or cash?
No. Cash, gold, jewellery, watches, gems and precious metals are not accepted. They are not covered by our insurance, so if anything happened there would be no way to make you whole. A bank locker is the right place for these.
What happens if prohibited items are found in my storage?
Insurance cover is void for the affected goods, penalty charges apply, and we may ask you to collect the items. If something leaks, smells or attracts pests, you may also be liable for damage caused to other customers' belongings. Tell us in advance instead — we will help you find another option.
Is this list of prohibited items complete?
No. This list is not comprehensive and restrictions change. If an item is not listed and you are unsure, call or WhatsApp +971 50 577 3388 before your pickup date and we will confirm.
This list is not exhaustive and restrictions change. If an item is not here and you are unsure, ask before pickup day — everything else, we collect from your door.
Not sure about something?
Send us a photo or a message before pickup day and we will tell you straight away whether it can go into storage.
More in Self Storage Dubai
Everything below is part of the same service — pick the page that matches what you are storing.
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